Keeping Those Gears Greased.
Let's say your computer network or infrastructure is your house. Then let's say you have a fire. Pretty scary stuff. So what do you do?
You'd better put the stupid thing out or you could be in serious trouble. You could get a firefighter to put it out, of course. But it's probably more important to know how the fire started, where it started, and how to keep from having another one.
That's what we do as a Monthly Maintenance Partner. Prevent fires.
We don't have the cool hats or get to drive through traffic with the sirens blaring, but we think the analogy works.
When multiple engineers are familiar with a client's network and there's more proactive involvement, there's just more stability and increased redundancy. Which is just a fancy, business-type way of saying when several of us know you, things don't blow up as often. And if they do, you're back on your feet faster. And the most cost-effective way to make that happen is with a Monthly Maintenance Partnership.
What's In A Monthly Maintenance Partnership?
Some of the services include maintaining your network, workstations, printers, and network equipment; offering continuous improvement, including patches and updates; maintaining thorough network documentation; testing your backup procedures and recovery plan; and conducting assessment for any possible single point of failure. We'll even come water your plants, but that's gonna cost extra.
You Need A Team. A Proactive One, At That.
We make sure several of our engineers are familiar with your network. It just makes sense. It also makes sense to offer you a dedicated Account Manager. This is how we provide seamless transitions and accessibility when managing your technology. It's that whole thing about two (or more) heads being better than one.
But we don't wait for something to break before we jump in. That would make us all look like we've suffered an ID10T Error. We start with an in-depth analysis of your network, then move to implementation and documentation. Sure, this requires investing a lot of hours on our part, but when you-know-what hits the fan, it takes less time to clean it up.
We're also big on tailoring our plans to fit your individual business. We match your needs and demands with the pricing and service tier that works best for both of us. Yes, both of us. We're here to make money, but we're not here to rip you off.
Learn about our business IT services offered in Middle Tennessee.